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All collections

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Shipping policy

SHIPPING

Concrete ships orders with the following companies:

  • UPS
  • FEDEX
  • POST NL

Free shipping on orders placed in the Netherlands over €200,-*
Free shipping on orders placed in the EU over €250,-*
Free shipping on orders placed outside the EU over €250,- (ex VAT)*


*Free shipping is excluded for limited releases. Orders might also be ineligible for free shipping due to the volume of the package.

Orders placed before 4:00 PM CET will be shipped the same day. If an order is placed during the weekend your order will be shipped the first upcoming business day.

Estimated shipping time based on your location:

  • Netherlands: 1-2 business days
  • Europe: 3-5 business days*
  • Rest of the world: 4-9 business days*

*The shipping time may vary based on your location. Please note that local charges (customs duty, sales tax) may be added to your order, depending on your region and local customs Duties. These charges are at your own expense.

RETURNS

Our policy lasts 14 business days. If 14 business days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. These rules do not apply to items bought in our physical stores. On special and limited releases we have a none return policy. In case of returns where free shipping was in effect, we will deduct the shipping costs from the refund.